Kartikay's International
Noida, Gautam Budh Nagar, Uttar Pradesh
GST No. 09AWQPM2223F1ZH
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Quality

Quality Policy / Processes

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Our innovative ideas, experience and knowledge of technology have helped us to reach the zenith of success. The speciality of our machines lies in their unique design and superior performance that adds value to your business.

KI-MACHINES has a well established R&D unit offering high capabilities as well as complete packaging solutions to a wide range of products. The team consists of mechanical & electrical engineers, designers and data analysts. With these strengths, highly focused R & D team work in perfect synergy with production & quality team, sales & marketing and service team besides regular consulting professionals & experts from the fields. Our Design department is equipped multiple stations where high end side.

Commitment To Quality

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KI-MACHINES recognizes customer satisfaction is of primary importance to its success. Mindful of its responsibility to the consumers it serves directly and the customers who resell its products, KI-MACHINES strives to understand their requirements and concerns and to merit their business by responding effectively to their needs.

In addition, where products reach the ultimate consumer through independent parties, such as distributors or terminals, the policy is to actively encourage such parties to achieve standards comparable to those which have been established for KI-MACHINES own performance.

Specifically, the KI-MACHINES policy is to:

Provide high-quality products that meet or exceed equipment specifications and consumer needs under all reasonable circumstances.

Furnish services that reliably meet responsible standards of performance, efficiency, and courtesy

Furnish accurate and sufficient information about its products and services, including details of guarantees and warranties, so that customers can make informed purchasing decisions.

Require truth in advertising and other communications.

In addition, where products reach the ultimate consumer through independent parties, such as distributors or terminals, the policy is to actively encourage such parties to achieve standards comparable to those which have been established for KI-MACHINES own performance.

Customer Satisfaction

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Our products are trusted by many distinguished customers who comes from a variety of specialised areas and geographical distances. Our client base is spread all over the world. We inhabit a respected position in the global market of the our packaging machines. Owing to our customer oriented policies, we continually attract repeat business. Over the years we have earned an unwavering trust from our clients. To achieve customer satisfaction we provide customised services, like complete plant, technical assistance during handling and also suggestive measures to help them choose the appropriate product. We serve almost every big brand representing their industry such as food industry, biscuit industry, beverages industry, automobile industry, e-commerce industry, mineral water industry, cosmetics and pharmacy industry to name a few.
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Customer Care

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Customer service is the act of taking care of the customer''s needs by providing and delivering professional, helpful, high quality service and assistance before, during, and after the customer''s requirements are met. Principles of Marketing: Help and Review / Business Courses
you can contact below mentioned emails any time 24 x 7

  • GENERAL SALES & QUERIES:
  • CUSTOMER CARE & SOLUTION:
  • ELECTRICAL & AUTOMATION: 
  • ACCOUNTS & TAXATION: 

After Sales Service

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KI-MACHINES offering after-sales service is all the help and information that it provides to customers after they have bought a particular product.
The process of same task need to contact customer service and then plan by segment.
 

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Rupesh K. Mishra (Managing Director)
Kartikay's International
C 97, Sector 65, Gautam Budh Nagar District
Noida - 201301
Gautam Budh Nagar, Uttar Pradesh, India
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